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NeonWebX

Managed hosting

Managed website hosting that stays fast and stays up

Hosting is invisible until the day it is not. Then it is a homepage that will not load during your best week of the year, or a plugin update nobody applied for eight months. We run hosting as a managed service: delivered from the edge, monitored continuously, backed up on a schedule, patched deliberately, and answerable to one team rather than three vendors pointing at each other.

Managed website hosting, a neon server rack with cyan and magenta indicator lights

What you get

What is actually delivered

Not a scope of hours. These are the things that exist at the end of the engagement, written so you can check whether you got them.

  • Edge delivery with global caching, so page weight stops being a geography problem
  • Continuous uptime and performance monitoring with alerting that reaches a person
  • Automated backups with a restore that has actually been tested
  • Core, plugin and dependency updates applied on a schedule and verified after
  • TLS, security headers and hardening configured and kept current
  • One team accountable for the site, the DNS and the delivery layer

How it runs

The order the work happens in

Every step produces something you can look at, so you are never asked to approve work you have not seen.

  1. Migrate carefully

    Staged migration with the old host live until the new one is verified, so a cutover is never the moment you discover something was missing.

  2. Instrument it

    Uptime, response time and Core Web Vitals monitored from day one, so a regression is caught by an alert rather than by a customer.

  3. Maintain on schedule

    Updates applied in a predictable window, checked afterward, and rolled back if something breaks. Nothing is left to whoever remembers.

  4. Report honestly

    You get uptime, performance and what was patched. If there was an incident you hear about it from us first.

Straight answers

Questions about managed hosting

The ones that come up on a first call, answered the way we would answer them on the phone rather than the way a brochure would.

Do you host sites you did not build?

Yes, after a short review. If the codebase has problems that will cause outages we say so before taking it on rather than inheriting them quietly.

What happens if the site goes down?

Monitoring alerts us, usually before you notice. You get told what happened, what was done, and what stops it recurring.

Are backups included?

Yes, on a schedule, stored off the origin, with restores tested rather than assumed. An untested backup is a hope, not a backup.

Can we move away later?

Yes. It is your site and your domain. If you leave, you leave with everything, and we help with the handover.

Next step

Talk to us about managed hosting

One call. We look at what you have now and tell you what we would do about it, in the order we would do it, whether or not you hire us for it.

It lands in the same inbox as an email to [email protected], and nothing about it is stored anywhere else.

We reply within two business days

In your own words, and anything you have already tried, so we do not repeat it.